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HEVI MARIA

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Mover. Shaker. Creator. Virtual Assistant | SGB VA.

Hi, I’m Hevi — a mover, shaker, and creator. With over 8 years of experience in sales and hospitality, I help brands grow, guests feel valued, and ideas come to life. Beyond numbers and deals, I thrive on creativity — from photography and branding to storytelling that connects people.

Summary 

Motivated Sales Executives with 8 years of sales experience in the retail and high-end jewelry industry. Independent, reliable, friendly worker. Able to work with people from different backgrounds and cultures. An entrepreneur Founder of Happyhome_Bali. Who Loves Nature.

HIGHLIGHTS

PERSONALITY TYPE

Protagonist (ENFJ-A)

  • Product Knowledge

  • Persuasive Communicator

  • Efficient Order Processing

  • Problem-Solver

  • Positivism & Tolerance

  • Goal-Oriented

  • Service-Minded

  • Visual merchandising

  • Extraverted– 67%

  • ​Intuitive – 70%

  • ​Feeling – 63% ​

  • Judging – 56% ​

  •  Assertive – 58%​

Working Experience & Project

November 2024 — July 2025

House of  Tugu Jakarta 
Sales | Reservations | Guest Relations | Events Coordination

          Sales & Partnerships

  • Built B2B relations with DMCs, corporates, Government & travel agents.

  • Conducted offline & online sales calls and led house tours.

  • Responded to inquiries via online & offline (direct, email & phone).

  • Negotiated contracts & rates (2024–2025), Create proforma invoice, sent invoices ,follow-ups & filing.
    Events & Group Handling

  • Managed FIT, groups series & corporate dining events 

  • Created BEOs, coordinated setup, menus & payments.

  • Ensured seamless coordination with FO, kitchen, and accounting departments.
    Reservations & Guest Handling

  • Coordinated special arrangements (FOC rooms, influencers, VIP guests).
    Personal Hosting & house tours 

  • Shared historical stories to enrich guest experience.

  • Ensured guest service & follow-up for reviews.
    Reporting & Admin

  • Compiled daily sales, VIP & reservation reports.

  • Submitted necessary forms & tracked contracts and event docs.

Achievements

  • Hosted multiple profiles & government institutions.

  • Opened new B2B channels with top travel & corporate partners.

  • Delivered exceptional guest experiences aligned with Tugu’s heritage identity. Mentioned records based on online Google, Trip adviser Reviews. 

  • Closed high-value events 

January 2024 — March 2024

SGB. Corp Virtual Assistant Training

  • SMM

  • Lead Generation

  • Email Management

  •  Data Entry

October 2023 - November 2023

LyvingBloom Brand- Project |Brand Enhancement Specialist | SIALInterfood Jakarta 2023 Preparation (Hybrid)

  • Created an appealing and timeless logo for LyvingBloom.

  • Designed collateral materials, digital catalogs, and established a strong social media presence.

  • Successfully launched the brand at SIAL-Interfood Jakarta 2023, resulting in positive reviews and increased visibility.

March 2023 - June 2023

Sales Executive - Greens Bali Microgreens

  • Checking availability products at the supermarkets .

  • Daily repots, Weekly reports, Monthly reports.

  • Manage Orders from (15 Supermarkets).

  • Maintaining accurate records on the Sales.

  • Reviewing sales performance.

  • Negotiating contracts and packages.

May 2022 - Jan 2023

Bali Nomade - Personals Assistance 

  • As a personal assistant, I serve as the primary point of contact for callers and emails, effectively managing communication and relaying messages to ensure seamless coordination. I excel in organizing tasks and deadlines, supporting executives with various administrative responsibilities, including report preparation and database management. With proficiency in WIX, I create catalog products and website accounts, enhancing organizational efficiency and productivity. Explore my portfolio website Hevi Maria for a comprehensive overview of my skills and accomplishments.

May 2021 - April 2022

HAPPYHOME BALI - Founder

  • Create the packaging  Concept 

  • Making Herbal Drinks

  • Marketing

  • Content Creator

  • E-Comers (Instagram Ads, Facebook Ads)

  • Create PO

  • Process Delivery

  •  Create Invoice

  • Billing Process

May 2014 -  Feb 2020

PT. Kapal Bambu Indah / John Hardy - Salea Associate 

  • Led the sales team in reaching the company’s sales target and minimized loss. (YTD target no less than 248,000 USD).

  • Kept the company’s monthly store KPI with AVT no less than 2800 USD.

  • Provided value to customers and the level of service they desire, identified unmet customers’ needs.

  • Created and performed strategic ways to cater the unique needs of each customer and continuously modified it as apart of company's client engagement strategy, for instance, a thank you email, monthly and quarterly client touch base & a follow up call to cater clients’ needs.

  • Managed store operations to the most efficient and in line with procedures, includes technical skills and familiarity with operational policies and work procedure such as following through operational policies and work procedure daily and monthly check list.

  • Performed a great evidence of attendance, punctuality, self-grooming, teamwork as the employee of the company.

  • Merchandised items to convert window shoppers into prospects, drive branding and sales objectives and maximized profitability.

  • Prepared promotions and assisted gallery's manager in various events of promotion/marketing.

2013 — 2014

Stephane Sensey Gallery, Bali | Sales & Marketing Associate

  • Enthusiastically conversed with customers about purchase needs to determine buying preferences.

  • Maintained constant presence at sales floor to attend customer's needs.

  • Recommended appropriate items and art for customer according to their preferences.

  • Marketed company's products in suitable and related events and crowds.

2011 — 2012

Ipanema Boutique Residence, Bali |  Administration and Front Office

  • Assisted the front office team, reservation and operational team.

  • Inquired and attended customers' need.

  • Provided information regarding the store for customers.

  • Processed customers' orders, bookings and payments

Qualifications & Trainings 

  • Telephone operator & Receptions Course at Santika Premiere Hotel Beach Resort Bali 2011

  • Reservation Officer Course at Ipanema Boutique Residence Bali 2012

  • Front Desk Agent Course at Pinnacle Resort Koh Samui Thailand 2012

  • Mandarin Communication Course Level I & II (2018-2019)

  • Holistic Hypnosis (29 January -30 January 2022) Harris Hotel Bali

Computer Skill

Advanced in:

  • Microsoft Offices - Word, Excel, Outlook, PowerPoint, Publisher

  • Google Suites - Google Docs, Google Spreadsheet, Google Form, Gmail, Google Drive, Google Calendar

  • Retail software - POS System , CRS . CRM

  • E-Commerce- Meta Business , Instagram ads, Facebook Ads,

  • Canva (Expert) (PPTX, Brochure, Invitations, Logo Design,GIF, Portfolio)

  • WIX (intermediate)

  • Trello | Tilda| Asana | Click Up | Time Doctor 

  • AI

Recognition / Award

  • Awarded by John Hardy company to perform sales on a private Sailing Event at Crystal Serenity Cruise Ship in 2016 for the excellent sales performance.

Administration & Front Office

  • Assisted the front office team, reservation and operational team.

  • Inquired and attended customers' need.

  • Provided information regarding the store for customers.

  • Processed customers' orders, bookings and payments

Education

  • Associate Degree Diploma in Hospitality Management 2010 — 2012 Sekolah Perhotelan Bali, Denpasar, Indonesia

  • SGB VA | 2024

Communications Skill

  • Bahasa Indonesia - Written (Advanced), Spoken (Native)

  • English - Written (Upper Intermediate), Spoken (Advanced)

  • Mandarin - Written & Spoken (Beginner

Interest

  • Arts

  • Outdoors

  • Photography

  • Traveling

  • Sports

  • Nature

  • Blogging (Culture, Travel, Education)

Bromo
Petani
Flower Buterfly
Lotus
Wien
al-âla
Ocean
Luftikus Prater Wien

Welcome to My World - Where Diversity Blossoms!

Hi There! I'm beyond excited to welcome you to my little corner of the internet, where diversity reigns supreme and every click is a step towards a more colorful world.

There are only two kinds of people who are really fascinating-people who know absolutely everything, and people who know absolutely nothing "

Oscar Wilde

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MUSE.

Welcome to My Muse —a space where art, photography, and imagination meet. Each piece you’ll find here is more than an image or creation; it’s a fragment of presence, a pause between the rush of moments, and an invitation to see the world through a softer, more curious lens.​

 

I’ve always believed that art doesn’t just belong on walls or galleries—it lives in the ordinary, in the way light falls across a window, in the hush of silence between songs, in the colors that whisper stories when words fall short. Through my photography and artistic works, I try to capture not just what the eyes see, but what the heart feels: the harmony between movement and stillness, the beauty in imperfections, and the raw honesty hidden in shadows.

​​

Here, you’re not just looking—you’re wandering, listening, remembering. You may discover echoes of your own story in a frame, or perhaps stumble upon a detail that makes you pause and breathe a little deeper. That’s the gift of art: it reminds us of what it means to be human, to be present, to feel.

So take your time. Walk slowly through these images and creations. Let them speak to you in their own quiet way. This gallery isn’t a destination—it’s a conversation, and I’m grateful you’re here to be part of it.

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